Privacy Policy for Mero Loksewa

Thank you for choosing to be part of our community at Mero Loksewa ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at prabinsingh750@gmail.com.

This Privacy Policy applies to all information collected through our mobile application, Mero Loksewa (the "App").

1. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the App. The personal information that we collect depends on the context of your interactions with us and the App. The personal information we collect may include the following:

• Account Details: Full Name, Email Address, and Password (stored securely in an encrypted format).
• Profile Data: Profile pictures (if uploaded) and your display name.

Information Automatically Collected

When you use the App, we automatically collect certain information about your device and usage. This information does not reveal your specific identity but may include device and usage information, such as:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our App (e.g., quiz scores, mock test results, time spent on modules).
• Device Data: Information about your mobile device, including device model, operating system, and unique device identifiers (e.g., Google Advertising ID).

2. How We Use Your Information

We use personal information collected via our App for a variety of business purposes described below:

• To Facilitate Account Creation and Logon Process: To manage your account and keep it in working order.
• To Manage User Progress: To track your Daily Quiz streaks, calculate XP, and display your rank on the global Leaderboard.
• To Deliver Targeted Advertising: We may use your information to develop and display personalized content and advertising tailored to your interests and location.
• To Request Feedback: To contact you about your use of our App.

3. Third-Party Services and Analytics

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

Google Analytics

We use Google Analytics to analyze and track users' use of the App, determine the popularity of certain content, and better understand online activity.

➔ View Google Analytics Privacy Policy

Google AdMob

We use Google AdMob to display advertisements in our App. AdMob may use targeted advertising identifiers (such as the Android Advertising ID) to serve ads based on your previous interactions with this App or other apps.

➔ View Google AdMob Privacy Policy

➔ How Google uses information from sites or apps that use our services

4. Data Retention and Account Deletion

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice.

Your Right to Delete Data

You have the right to request the deletion of your personal data. You can delete your account and all associated data (including quiz history, XP, and profile information) directly within the App by navigating to Profile > Settings > Delete Account.

Alternatively, you can request account deletion by emailing us at prabinsingh750@gmail.com with the subject line "Account Deletion Request." Upon your request, we will permanently delete or anonymize your account and personal data from our active databases.

5. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process (including secure HTTPS/SSL routing and encrypted password storage). However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take necessary actions to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Data & Account Deletion Policy

We take your data privacy seriously and believe you should have full control over your information. If you no longer wish to use Mero Loksewa and want your personal data completely removed from our servers, you have the right to request a full account and data deletion.

To submit a formal data deletion request, please send an email to prabinsingh750@gmail.com from your registered email address. Include "Data Deletion Request" in the subject line. Once received, our team will process your request and permanently erase your account, profile details, and all associated usage data from our systems.

9. Contact Us